Client Profile- Learning Lab Fl is a learning center based in Fort Lauderdale that aids in the development of children with Dyslexia, in need of homework management and is a place where children go to be homeschooled.
Situation- Aly, the owner of Learning Lab Fl, Came to me in need of organization of her infrastructure and in need of having a stronger understanding of her financials. As a developmental provider, she wanted to be able to stand out from the others in her market by emphasizing structure with transparency and turn-key operations so she could focus on giving 100% to her clients.
Solution- With our 3 month operations program, I dove right in collaborating with the Learning Lab team in clearly defining her role as an owner with the following initiatives.
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Created prospect lists to market services to Psychologists, Behavioral Doctors and Pediatricians.
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Developed client onboarding processes to ensure continuity from client to client.
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Quickbooks Setup
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Determined need for hiring team members
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Aligned bookkeeping services
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Streamlined services/ revenue streams with descriptions
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Pricing review
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Case study copywriting
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External SEO review
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Developed external referral directory
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Overcoming objections dialog
Success- By building strong relationships through marketing, Learning Lab was able to secure 2 new clients within the first 30 days of implementation. Her referral sources are so thankful to have a place where they can refer children in need of her exact services.
We are happy to report that Aly also has a stronger sense of business ownership because of how efficiently her operations is running. A luxury that she has and continues to work hard for.
We have also extended our working relationship to a month to month basis because of the mutual success we continue to have in our collaboration. DMG is incredibly grateful to have been selected as their partner on this journey.
